Purchase and Refund Policy
Effective August 24, 2026 · Last updated August 24, 2026
Digital event access
Clear Life Live pay-per-view purchases provide access to digital video content for the event identified at checkout. Events are generally captured and made available for on-demand viewing, allowing customers to view the content after the live presentation when replay rights remain available.
Final sales
Except where required by applicable law, purchases are final after access is delivered. Clear Life Media, LLC does not provide discretionary refunds because a customer changes their mind, misses the live presentation, does not finish watching, is dissatisfied after access, or experiences a problem caused by their device, internet connection, or a service outside Clear Life Media's control.
Verified delivery problems
If a verified Clear Life Media service failure prevents access and an on-demand replay is not made available, contact us so the delivery problem can be investigated. A refund, replacement access, or other remedy will be provided when required by law or determined appropriate after review.
Store and platform purchases
Purchases made through Apple, Google, Amazon, Roku, RevenueCat Billing, Stripe, or another platform may also be governed by that platform's terms and refund procedures. The applicable platform may approve or deny a refund under its own policies, and Clear Life Media cannot guarantee or override that decision.
Refunds, reversals, and access
If a purchase is refunded, canceled, charged back, or revoked, access to the corresponding event or membership may be removed immediately. For refund review, fraud prevention, chargeback response, and purchase support, Clear Life may provide the applicable platform with purchase status and relevant access or playback evidence, including whether content was delivered or viewed, consistent with our Privacy Policy.
Membership cancellation
Canceling a membership stops future renewal and generally does not refund the current paid period. Membership benefits remain available through the end of the paid period unless access is revoked because of a refund, chargeback, fraud, or violation of the Terms of Use.
Purchase support
Email info@clearlifemedia.com with the event or membership name, purchase platform, account email, and transaction details. Do not send full payment-card information.
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